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Anyone considering GARR.... I would suggest skipping them altogether.
In 2007 and 2008, they took over a year to reply to my requests and messages to them. Then they lost my original non-identifying info altogether. After 2 YEARS of trying to get some non-ID info from them, they had lost my info, so they finally offered to contact the BM to interview her to request non-ID info. She gave no useful info and zero info on the BF.
All in all, I was hugely disappointed in GARR, to say the absolute least.
The excessive delays in response from GARR after I contacted them multiple times (phone, e-mai, mail, fax) (2 years to get actual non-ID info... then they had lost my non-ID info/file altogether... then they had to interview the BM).
Ultimately, I gave up on GARR.... and I highly suggest you skip them altogether.
I used home DNA tests to figure out my mystery.