Regarding a De Facto Parent & 388 question

Bio-mother is bringing drug counsler's to court with her the judge Scheduled to hear 388 and has subpena the social worker to be there also he said he will make a decission on permanency plan. Question's I am worry becuase the child attorney want to place the children with family that does show up at court but they are not visiting the kids. the bio-mother want the judge to re-open her family reunification. is it normal for the bio-mother & family every time they go to court they alway say what the soical worker is not doing? she not returning there calls or she not allowing them to visit.