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I agree, some of the things that I read about on here are very upsetting and almost scare me off from doing it again! Luckily our experience hasn't been nearly as bad as some of the things I have see on here. We have a great agency, and they seem to respect us. That helps some. There were days I was at my wits end, but the one thing to remember is that anything can change in and instant - for good or bad. And then it can change again. Sometimes in the same day!
The main thing I've learned is not to let anything get you too upset until it's set in stone. It might change tomorrow or next week or next month.