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I live in Los Angeles County. My SW won't let me have her email. She says she can't give it out because "she is a state employee." Well, I am a state employee as a school teacher and every student and parent has my email. I want her email because she is partly deaf and cannot talk on the phone well. When I fax her something, she "never gets it." She calls me back at my house when I have consistently asked her to call me on my cell phone because I work. She still calls my house phone. As a teacher, it is hard for me to talk on the phone because I am teaching and there are 40 kids in my classes from 8:00-3:30 pm. I'm just curious - can you let me know if you email your social workers/case workers? If so, can you say what city or state your worker is in (if that's all right with you?) I'm just curious to give her some feedback.
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I know this post is old but I did want to let people know in CA you can definately email your caseworker.
In LA its:
lastnamefirstinitial@dcfs.lacounty.gov
ex: smithj@dcfs.lacounty.gov
Sometimes it's slightly different depending on the persons name but you can usually figure it out. If it's wrong it will just bounce back.
I have had the best luck calling but I do have my caseworker's email address. ALL caseworkers have email and if they don't give it to you I think it's because they don't want to have a papertrail.
Good luck in communicating with your CW.
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