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Hi all....just a question...in the past 2 months, we have received 5 calls that we have accepted ...all were from the placement facilitator...we accept, then she gives our name to the worker going out in the field..now I know that almost all of the time, they are finding a place not knowing 100percent if they will remove the children, however, all 5 of those calls, no one has called to tell us they are or are not coming!! I guess i just find that maddening b'c we are waiting and arranging things and then ...nothing. So these past 2 times when we had a no call/no show, I have called and left a voicemail letting her know the placement didn't happen and we didn't hear from anyone. I am def not trying to be a pain, and the voicemails have all been pleasant...my question is, can the placement facilitator tell from computer records the placement didn't happen? I have decided to leave the voicemails b'c I don't want her to think we have a placement when we don't...I know, long and rambling....:o
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That's best to call and let them know placement fell through. We had that happen to us 3 times and each time I had to call and I would get a response something like this: "Oh they didn't call you?" I guess there's just so many people involved each one thinks another one called but in reality no one's called! So painful! Waiting for a phone call is agony!
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Next time, ask for the name of the worker that you're being passed on to and their cell phone number. They may not give this to you, but ask and tell them that if 10pm rolls around without children showing up for the fifth time, you don't want to be up waiting until midnight or later for a child that isn't coming--you want to call and confirm that you can close up shop without worrying that a doorbell ringing later is going to wake the other children (and adults) in your home.Also ask them what the anticipated timeline is--noting that you know that anything can (and might) go wrong; but that you'd like a ballpark to work off of. After all, if it's 10am and they're expecting to pick the kids up at 3pm, get them to a doctor, etc. and get them to you buy 6pm, you won't feel like it's unreasonable to call and check at 9 or 10pm... kwim? And be firm. Let them know that you understand things happen, but you are part of their organization and it's not unreasonable for them to ensure they notify YOU that the placement fell through along with the other things on the list of "to do"s.I'd also be sure that you e-mail your resource worker and their supervisor about it. They care about their families being treated appropriately. Once, maybe twice--I get it. But five times? That's ridiculous.