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Why can't you use delivery confirmation instead of certified mail. With certified mail she MUST sign for it to get the mail, which means if she is not home she can't get the letter unless she goes to the post office and signs for it. With delivery confirmation it's just a barcode the mail carrier scans when they leave the letter at her address. Much easier to deal with (IMO) and you get the same result (you can see the letter was delivered on X date at Y time).
I lived in an urban area where we had mail box stands, so when we got certified mail we didn't get it they always just left a pink slip in the box saying to pick up the mail at the post office. It was a pain.
Now I live in a rural area and they don't come up the driveway, so if we have certified mail they leave a slip in the box and I have to again find time to make it to town and get the dang letter...