Lifetime adoption agency

Hi! I am new to this site and still trying to feel my way around so any help anyone can offer would be greatly appreciated. We have adopted one child through the Florida Dept. of Children and Families and that is a story in itself. We are now considering adopting again and are considering using a private agency. We are having a hard time even figuring out where to begin but every time we research we keep coming back to Lifetime Adoptions in California. We sent in our free application and have been preapproved but we would like to try to find out more about them before we proceed. Has anyone used them and how did it work out? Or does anyone have any information at all that may be useful to us in making our decision. Thank you in advance and I look forward to sharing what will hopefully be a positive experience with many of you! Kristen